Professional Development

The recent developments with COVID-19 have been a whirlwind of change for the nation as a whole, however our independent agency system is strong and continue to step up their knowledge without stepping outside. Stay up to date with all the news surrounding education and professional development along with keeping your skills sharp through our comprehensive online course offering.

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Stepping up your professional development without stepping outside  

As you know, OIA has cancelled all classroom courses through April 12, 2020 due to the Governor’s orders related to the COVID-19 (coronavirus) pandemic. As a result, we are experiencing a large call volume and we appreciate your patience as we finalize next steps. You may have already spoke to someone at the OIA regarding an upcoming class or the refund process. After hearing your feedback, we have now come up with additional options for you.

To best serve you and support your professional development, we are asking you to please complete the following information. Please make a selection from the following options:

  1. Switch my registration to a later date
  2. Switch my registration to an online class offering
  3. Please refund me
  4. Please contact me so I can discuss my options

Listed below under Rescheduling Classes are the list of CIC and CISR courses. If you wish to reschedule, please choose a class from the list below or visit our website to see all of our current trainings. We recommend choosing classes starting after May.

​​​​​This is an evolving situation and we will continue to communicate with you as things change. Please know that we are working on providing live CISR webinars, online CIC courses, online discussion groups for licensing courses and additional webinars and on-demand programs.  We are waiting for approval from the Ohio Department of Insurance (ODI) for these offerings.  We hope to have all the pieces in place over the next 1-2 weeks and will notify you of additional options.

In the interim, we have multiple education options for you to choose from if you’re are needing CE/Designation requirements completed prior to our in-person courses being available:

  • OIA has a full list of online offerings and in-person classes that will open up once the social distancing order has been lifted. It is our recommendation to look for in person classes that are available in May or later.
    • Please note, each course offered provides varying numbers of credit hours. 
  • Additionally, the National Alliance’s website offers an online, self-paced and virtual instructor-led course
    • Please note, the ‘self-paced’ courses will require you to pass a review exam at the end to confirm you completed the course – even if you have already earned your designation.

We are available 24 hours a day to help you with your needs. Visit us at our main website, or contact Carey Wallace at (614) 552-3063, during office hours 8:30 AM – 5:00 PM.

Carey Wallace at



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OIA is here for you.

OIA is here to provide you with the information, resources and guidance you need to get through this incredibly unique time in our history.  If you need more information about any of the topics covered here, please do not hesitate to contact us at or (614)552-8000.  


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