In all of the visits that we have made to independent agencies across Ohio they all have one thing in common – they care deeply about their people.
We know that your team and your customers are your highest priority, so in this time of great uncertainty, clear and concise information about what you are doing to keep your team safe will instill confidence and a level of comfort that’s needed to be most productive. Outlining and providing your team with the thoughtful and deliberate steps you are taking to keep them safe is key. We know that your team will find great comfort in knowing that their health and safety is of the utmost importance to you.
We surveyed agents across Ohio and know that over 70% of you do not plan to transition your team to a remote work environment. This means that you will need to take every precaution to keep your team safe as you work together to continue to help your customers navigate their insurance needs during this tumultuous time. Check out this info-graphic for some tips to consider.
Here are some key safety measures you can implement in your agency during COVID-19:
1. Protect your team. Ask each of your employees if they need a workplace accommodation based on their specific situation. The employees that are in the highest risk categories for COVID-19 are :
2. Educate on COVID-19 symptoms
3. Understand employee circumstances
4. Provide necessary supplies for a sanitary workplace
5. Encourage employees to spread out
6. Institute a work-from-home policy
7. Implement a company-wide travel & customer visit policy
8. Over Communicate
OIA is here to provide you with the information, resources and guidance you need to get through this incredibly unique time in our history. If you need more information about any of the topics covered here, please do not hesitate to contact us at www.ohioinsuranceagents.com or (614)552-8000.
Work from home best practices – https://www.independentagent.com/ACT/Pages/efficient/Workflow/Remote%20Work%20Best%20Practices.aspx
Coronavirus and sick leave – https://www.independentagent.com/Updates/Lists/Posts/Post.aspx?ID=1830
Temporary work from home sample policy – https://www.independentagent.com/_layouts/15/download.aspx?SourceUrl=/resources/siteassets/pages/coronavirus/memo%20temporary%20telecommuting%20arrangements.docx
CDC Resources for Travelers – https://www.cdc.gov/coronavirus/2019-ncov/travelers/communication-resources.html