In the latest episode of Agency Nation Radio, OIA thought leader Seth Zaremba, owner of Zinc Insurance in Broadview Heights, explains how his agency harnesses technology to increase efficiency without sacrificing the customer experience.
Dedicated to building the next generation of independent insurance agencies, Seth discusses the following topics in this podcast:
How custom dashboards increase the effectiveness of Zinc Insurance
Why Net Promoter Score (NPS) is vital to independent agency success
How to become the “Mother of Innovation”