We get it – recruiting and training in our industry is anything but easy.
If you’re looking for experienced, highly qualified insurance pros, WAHVE (Work at Home Vintage Experts) might be the staffing solution for your agency.
WAHVE matches you with tech-savvy “pre-tirement” insurance professionals with 25-plus years of experience in the industry. And since they work remotely, wahves can provide their services from anywhere!
“WAHVE conducted an extensive interview with us to find out exactly what our needs are, what kind of experience we were looking for, and what agency management systems we use,” says Lynn Ramsburg with Ramsburg Insurance and Financial Services in Uniontown.
“They did all of the pre-vetting and started sending us resumes of prospective teammates from across the country. We ended up choosing someone from Maine – we call her ‘Sue from Maine’ – who has done an amazing job for us.”
Here’s just a few of the ways that WAHVE can make a difference for you and your agency:
Save on Overhead Costs
Hiring a new employee involves considerable overhead costs, including health insurance, 401K, worker’s compensation and much more. Since wahves are contract employees, these extra expenses are eliminated, saving you 40-50 percent on staff costs and overhead.
“I just hired a part-time CSR with more than 25 years of experience for $27 per hour to do offsite personal lines processing for me. I needed someone that could hit the ground running with little training to fill a gap,” says another WAHVE user.
WAHVE covers the new employee’s E&O insurance and worker’s compensation and helps with the logistics to get them up-and-running as quickly as possible.
Save on Training Time
When you hire a new employee, you’re spending valuable hours training them, especially if they are new in their careers or the insurance industry. This is time-consuming and often frustrating, especially if you realize down the road that this person is not a cultural fit for your agency.
Since wahves are experts – often having multiple designations, degrees and licenses – the onboarding period is significantly shorter. They are familiar with your products and agency management system. This gives you more time to work on your business instead of in it.
WAHVE assists you in setting up your new team member to be fully functional within days. They are also there to help manage the relationships between you and your wahve.
Improve Your Agency’s Customer Experience
While it sounds counter-intuitive, a remote worker can actually have a major impact on your agency’s customer experience.
WAHVE has access to a large pool of highly qualified, experienced insurance pros in a multitude of specialty areas, including accounting and finance, underwriting, sales and marketing, quoting and proposal preparation, policy checking, claims support, premium audits, just to name a few.
WAHVE could help extend your agency’s hours of service to clients. For example, if you hire a wahve who lives in the Pacific Time Zone, they could be available to help clients after normal business hours in Ohio’s Eastern Time Zone.
Need Hiring Help? Here’s how to get started
Whether you’re looking for customer service representatives or someone to serve as a mentor to inexperienced producers, WAHVE can help.
As an OIA member, you receive a 50 percent discount on the WAHVE start-up fee. Contact OIA’s Jodie Shaw to learn more about how this resource could help your agency.
