October 4th – 5th  | COLUMBUS, OH

TARGET AUDIENCE: Agents and company reps that want to drive change and grow the IA system in Ohio.

Get ready for IACON23! Mark your calendars now!

IACON23 is coming to the Hilton Downtown on October 4th – 5th later this year! IACON is the OIA’s annual conference where hundreds of insurance professionals and industry partners gather to exchange knowledge, resources, strategies, solutions, and more!

Tickets and Registration

Note: Ticket registration does not include hotel accommodations or parking. Please see below for hotel recommendations. 

Agency Staff and Agency Owners

Agent online registration is now closed.

If you would like to register for IACON23 or have any questions, please reach out to Valencia Henderson at valencia@ohioinsuranceagents.com. We will also take reservations at the door. We can’t wait to see everyone next week!

Company Partners and Sponsors

Company Partner Registration is now closed.

If you have any questions, please reach out to Dustin Mahrt at dustin@ohioinsuranceagents.com.

Thank you to those who registered, we’ll see you soon!


Online registration is now closed.

If you would like to register for IACON23 or have any questions, please reach out to Valencia Henderson at valencia@ohioinsuranceagents.com. We will also take reservations at the door. We can’t wait to see everyone next week!


Day One – Oct 4

11:00 AM – Registration, Vendor Fair, Heavy Appetizers

1:00 PM – Welcome to IACON23 and State of the IA System

Jeff Smith & Jody Geiger – OIA

  • Jeff Smith and Jody Geiger welcome everyone to this year’s IACON and provide an overview on the state of the IA system and Ohio insurance industry.

1:15 PM – How Culture Affects Agency Operations

Jonathan Theders & Amanda Shults – RiskSOURCE Clark-Theders

  • Two leaders, two voices, one mission – driving culture throughout their entire business operations. Jonathan and Amanda have expertly crafted a system that has delivered a deep impact on culture while driving successful results for their business operations. They share their insights and processes on how you can leverage your culture to improve your agency operations, growth and profitability.

2:30 PM – Leadership & Culture

Roy Hall Jr.

  • Leadership, tenure, rank, wins and results are all great things, but they do not drive culture! As a former NFL player, Buckeye alum, executive coach and motivational speaker, Roy Hall Jr. will share his experiences and insights on how leadership drives culture and how to have the greatest impact on your people.

3:45 PM – Culture Decoded –  Panel Discussion

Ryan Pessell – Hitchings Insurance, Emily Gerber – Gerber Insurance

  • Learn from agency leaders what they have done to strengthen their cultures through perpetuations, staff changes, growth, acquisitions and the pandemic. This session will reveal practical tips and ideas that you can implement in your agency.

5:00 PM – 8:00 PM – Vendor Fair, Cocktail Hour, Silent Auction

*Note: Vendor Fair is Day One only.

Day 2 – Oct 5

7:30 AM – Breakfast

9:00 AM – Concurrent Sessions

  • Creating an Inclusive Culture
  • Culture Management during a Tech Change

10:15 AM – Concurrent Sessions

  • The Role of Workplace Culture in Recruiting, Hiring and Retaining Talent
  • How Culture and Ethics affect E&O – The Right Way to Run an Agency

11:30 AM – Panel Session – Hard Market Insights from Your Carrier Partners

Westfield, Grange, Encova, Ohio Mutual

  • The hard market is affecting every part of the insurance industry. From distribution to renewals, claims, underwriting, reinsurance and profitability, every insurance professional is wondering when this hard market cycle will run its course. This session will provide insights from Ohio’s carrier market leaders on how they are responding to the current hard market and what agents can expect over the next 12 – 24 months.

12:30 PM – Closing Remarks & Dismissal

Event Information

Silent Auction and Vendor Fair!

During our reception, we’ll be hosting a silent auction with a variety of fun items to bid on! Come see if you can win some of our auction items! We’ll also be having a vendor fair with a large portion of our company partners! Stop by their booths to see what they have to offer and grab some swag!

Use our App!

For our conference this year, we’ll be using BigIEvents! You’ll be able to share photos, make connections, view the conference agenda, and much more! To download the app, click on the links below or scan the following QR code.

Android Users: Search for “BigIEvents” on the Google Play Store or simply click here.

iPhone Users:  Search for “BigIEvents” on the App Store or simply click here.

Earn CE Credits!

Our conference will allow members the option to earn 4 CE credits towards your professional development! We also have an improved process this year, which means no more scanning QR codes at the beginning of each session!

Note: CE credits are only available to members in Ohio.


Parking is available at multiple different garages and lots around the Hilton Downtown. Please feel free to utilize any of the available parking amenities in the area.

Here are some options close to the hotel:

  1. Vine Street Garage
  2. Chestnut St. Garage
  3. SP+ Parking
  4. McConnell Garage

Note: Ticket purchases do NOT include parking. Attendees will be paying for their own parking. Please let us know if you have any questions. ​​​​​​

Cancellation and Refund Policy

All cancellation requests must be sent to valencia@ohioinsuranceagents.com. All cancellation requests must be received by close of business 14 business days prior to the event. Once your request has been approved you will receive an email stating your refund amount. Please refer to the list below when considering your cancellation refund: We will refund your registration in accordance with the following conditions:

    • Cancellation 60 days prior to the event – 100%
    • Cancellation 30 days prior to the event – 50%
    • Cancellation 14 days prior to the event – 25%
    • Cancellation after 14 days prior to the event – 0%


Where the action is at

Hilton Downtown
402 North High Street
Columbus, Ohio, 43215, USA

+1 614-384-8600

Where to stay

Our room block for IACON23 is currently full, however there are multiple other hotel options around our conference location. Please see below for alternative places to stay.

Alternative hotel options:

Hyatt Regency Columbus

Drury Inn and Suites

Sonesta Columbus Downtown

Canopy By Hilton Columbus Downtown Short North